Customer Service Agent with German/French

Why you should apply:

• The possibility of using daily your languages: French/German and English
• Positive and energetic working environment in the fast growing international FRISTA team
• Prospects for the future – over a half of all higher level positions are taken over by internally promoted employees
• Energy and ambition – thanks to many new projects implemented for our clients we build our future by constant learning
• Stable employment with private medical care and Multisport Card
• Office at the Warsaw city center – we work in one of the best locations in Poland vis-à-vis Central Railway Station

Your role:

• Supporting on-line and retail customers (by e-mail and phone) – working in shifts (Monday – Friday from 8:00 am to 8:00 pm, Saturdays from 9:00 am to 5:00 pm)
• Providing information about products of the largest and most successful Swiss department store group – MANOR
• Solving order and return issues for on-line and retail stores
• Collaborating with a friendly, multilingual team

Your profile:

• Proficient user of French or German – at least C1 level, native speaker would be perfect (+ fluent Italian nice to have)
• Communicative user of English (at least B1/B2)
• Previously experienced in customer support or customer care areas
• Communicative and customer-oriented personality
• Fast learner, able to adapt to changeable environment