Services / Contact Center
Deliver Exceptional Support with FRISTA’s Tailored Solutions
Boost customer experience and streamline operations with FRISTA’s contact center outsourcing. Our cost-efficient, flexible nearshoring from Poland offers B2B/B2C support, IT help desk, and market research.
Discover how FRISTA’s contact center solutions can streamline interactions, enhance service quality, and drive growth.
Contact Center Services
Customer Service (B2B & B2C)
Provide exceptional support with our B2B and B2C customer service solutions. We manage customer inquiries, handle returns, refunds, and fraud prevention, ensuring your customers receive timely and effective assistance.
Help Desk Support
Our help desk solutions offer multichannel support, including phone, email, and chat. Whether it’s technical support or product inquiries, our team ensures fast and effective problem resolution.
IT Service Desk (1st Level)
Improve your IT operations with our 1st level IT service desk, designed to deliver swift and effective issue resolution. Our dedicated team is committed to ensuring minimal downtime, allowing your business to maintain optimal system performance. We offer comprehensive support through multiple channels, including phone, email, and chat, ensuring that your team can quickly access assistance whenever needed. With our service desk, you can focus on your core business activities while we handle your IT challenges efficiently.
We aim for the top
Customer Service Solutions
Enhance Your Operations with FRISTA’s Outsourced Support
FRISTA offers customized customer service outsourcing to elevate customer satisfaction, streamline processes, and support business growth. With B2B/B2C support, IT help desk services, and market research, our nearshoring solutions from Poland provide scalable, cost-effective results.
Discover how FRISTA’s customer service expertise can elevate your business.
Let’s discuss our cooperation together
- Deliver top-tier B2B/B2C support, managing inquiries, returns, and refunds.
- Strengthen IT help desk efficiency with 1st-level phone, email, and chat support.
- Use market research insights to guide strategic decisions and growth.
- Execute digital content seamlessly with efficient campaign management.
- Boost social media engagement through responsive community management.
Case studies
Boost Customer Satisfaction with FRISTA’s Contact Center Solutions
Optimize Service Quality with Cost-Effective Nearshoring
Enhance Your Customer Service
Improve Response Times
Leverage FRISTA’s nearshoring customer service solutions to enhance response times and improve overall service quality. Our skilled team in Poland provides fast, reliable customer support, ensuring your business stays ahead.
Drive Data-Driven Decisions
Actionable Market Insights
With FRISTA’s data analysis and market research services, you gain deep insights into consumer behavior. Our nearshoring solutions help you make informed decisions that drive business success.
Streamline Your Digital Operations
Efficient Content and Social Media Management
Optimize your content and social media operations with FRISTA’s digital services. From campaign management to social media trends analysis, our team ensures your digital presence is impactful and aligned with your business goals.
Cost-Effective Support
Nearshoring Benefits
Experience high-quality, cost-effective customer support through FRISTA’s nearshoring solutions. Our Polish team offers professional services that reduce operational costs while maintaining exceptional service standards.
Let’s discuss your saving potential
Tomasz Zielenkiewicz
Sales Manager
